Performance Management:Finding the Missing Pieces (To Close the Intelligence GAP)
- About Author
This book emphasizes that the analytical tools (e.g., balanced scorecard, activity-based management, etc.) which presently exist have been tested and are mature, and that their integration is now the big opportunity. This means not just information technology systems integration but the integration of "thinking" (i.e., most corporations are missing a mechanism to test and validate whether loftty dream goals can realistically be achieved). This book shows how performance management is that mechanism and that it aids corporations to "actively" manage change.